Patient Portal and Policies

Welcome to Your Patient Portal

Our patient portal gives you secure online access to intake forms, appointment information, and the policies that govern your care at Cornerstone Therapy and Wellness. New clients can complete required paperwork before the first session, which means more time for the work that matters.

Existing clients use the portal to manage appointments and message their care team. We have made the experience straightforward so you can focus on your mental health journey.

What to Expect Before Your First Appointment

After scheduling your first session, our administrative team will email you a secure link to access your patient portal. You will be asked to complete the following before your appointment.

• Personal background and contact information
• Insurance details and benefits verification
• Consent for treatment and HIPAA acknowledgments
• Authorization to receive SMS and email notifications

Practice Policies and Required Notices

Please read and review the following documents before your first visit. These cover your rights as a patient, our financial and communication policies, and federally required notices.

Privacy and Security

All forms submitted through your patient portal are protected under HIPAA and stored on secure, encrypted servers. Your information is shared only with members of your care team and is never sold or disclosed for marketing purposes. For full details, please review our Privacy Policy and HIPAA Notice of Privacy Practices.

Frequently Asked Questions

How do I access the patient portal for the first time?

After scheduling your first appointment, our team will email you a secure portal link. Click the link or use the Access Patient Portal button above and follow the prompts to set up your account.

Which browser should I use?

For the best experience, we recommend using Google Chrome. Other modern browsers may work, but the patient portal is optimized for Chrome.

What if I need help completing the forms?

Our administrative team is available by phone at (610) 616-5935 to help with any questions. We can walk you through technical issues or clarify any item on the forms.

Can I update my information after submitting?

Yes. You can log back into the patient portal at any time to update insurance, contact details, or other information. You can also use the portal to pay your bill.

What is a Good Faith Estimate?

Under the No Surprises Act, self pay clients are entitled to a written estimate of expected charges for services. We provide this estimate at intake and update it as treatment plans evolve.